Terms of Business

This web site is operated by:


W. E.  Clark & Son Limited
Registered in England and Wales: 6469094
Registered Office: 224 High Street, Lewes, East Sussex, BN7 2AF

The W. E. Clark & Son web site aims to provide a service which, where possible, replicates its in-store experience. There has to be small print, it’s here to protect you and we recommend you read it. We are well aware that small print shouldn’t be small and have tried to make it as easy as possible to understand:

W. E. Clark & Son provide this web site on an “as is” basis and as such accept no responsibility for errors which, should they occur, are unintentional.

   - All products are subject to availability.
   - All measurements are approximate.
   - Products shown are not actual size.
   - Colours reproduced are as accurate as electronic processes allow.
   - All prices are Pounds Sterling and include VAT at the prevailing rate.
   - All items shall be supplied in our packaging or branded packaging from our suppliers.
   - This site is governed exclusively by English Law.
 
   - When you place an order you will receive an automatic email which confirms your order, acknowledges your payment and acts as your receipt.
   - Once the financial transaction on your order is complete we are unable to cancel your order.
   - On rare occasions a problem may arise with an order. Should this occur we shall contact you by e-mail as promptly as possible.

 Our Guarantee to you

We guarantee all of our products against manufacturing defects for 12 months. This will be honoured by W. E. Clark & Son on production of the sale's receipt. Our guarantee is additional to and does not affect your statutory rights.

Delivery Policy

We aim to dispatch orders the next working day after placement.
All shipping times are dependent on stocking levels and availability.
Goods shall only be delivered to Great Britain and Northern Ireland addresses.
All deliveries to mainland UK are FREE.

Postal services used as follows:
   - Parcels valued at under £50 are sent First Class for speedier delivery
   - Parcels valued from £50 – £300 are sent Signed For
   - Parcels valued over £300 are sent Special Delivery

For further information regarding our delivery policy please contact sales@weclarkandson.co.uk

Buy With Confidence – Returns Policy for On-line Purchases

Whilst we are confident you will be delighted with your purchase from us we do appreciate that there may be occasions when you change your mind.

Should you wish to return your purchase for a refund or an exchange, please read our Returns Policy for On-line Purchases and then follow our Returns for Refunds and Exchanges Process.

Copyright

All web site content is the property of W. E. Clark & Son. Permission is given to all purchasers to electronically copy and print sections of this site for personal use only. Any other use, without the written permission of W. E. Clark & Son, is strictly prohibited.

Telephone: Monday to Friday 9.15am-5.00pm
Lewes 01273 487816   Eastbourne 01323 411039

VAT No. 190 3949 42