On-site Watch Repairs

Lewes and Uckfield Showrooms

W.E. Clark & Son take great pride in offering a comprehensive watch repair service for most brands of watches including Omega, Tag Heuer, IWC, Rolex, Longines and Tissot. We can repair almost any watch and are specialists in the repair and refurbishment of vintage watches and pocket watches. We offer the best watch repair service in Sussex.

Exceptional Watch Repair by our Master Watchmaker

We are delighted to have our very own in-house Master Watchmaker. He has over 25 years’ experience and is only one of ten watch repairers to hold this title in the UK. Our Master Watchmaker offers the most extraordinary level of expertise, and is able to diagnose and repair any issue with any timepiece, be it quartz or mechanical. We can help with almost any make, type or age of watch.

Our Sussex-based Master Watchmaker understands the intricate mechanisms of many complicated watch movements, and we are delighted that he has been able to successfully repair many watches where other watchmakers have failed. His expertise is such that where parts are no longer available, he can make refined replacement parts that are of the same standard as the original.

On-site Watch Servicing

We now have a new specialist Watch Repair workshop. Dan, our Watch Repair Technician is based in at our Lewes showroom specialises in the following:

Quartz (Battery) Operated Repairs

Case and Bracelet Refurbishment

Battery Replacement and Pressure Testing For Water Resistance

Button Replacement

Diagnostic Equipment On-site 

We offer a full service for almost any watch. Every watch that comes into our workshop is handled with the same care and sensitivity.

Disassembling intricate parts and cleaning them, and correcting positional errors requires an extraordinary amount of knowledge and skill. Our Master Watchmaker has the exceptional skill required to service and repair even the most precious and intricate timepiece.

In every watch we service we are confident we can bring back precision engineered timekeeping and maintain excellent condition. With W.E. Clark you can always be sure of the same exacting standards with every watch we service.

Our professional teams in each of our shops are trained to carry out minor watch repairs. They can replace batteries, replace watch straps or bracelets, adjust watch bracelets and replace watch pins. They can also carry out ultrasonic cleaning of bracelets. All of our minor watch repair services can be carried out while you wait. For more complex repairs, or where battery replacement requires resealing and testing for water resistance, your watch servicing will be referred to our Master Watchmaker.

Exceptional Service

The service we offer is just as important to us as the watch repair or servicing itself. It’s one of the reasons we choose to have our very own on-site Master Watchmaker. We are delighted to have been recognised for our exclusive service, winning regional Independent Retailer of the year 2017, and Best Independent Fine Jeweller in the UK at the latest Professional Jeweller Awards.

Sussex Watch Repairs

Our watch repair services, carried out by our on-site Master Watchmaker, are available via both our showrooms, where our team would be delighted to discuss your requirements with you. Why not come in and see us, or give us a call on 01323 406394. We would love to meet you.

Our Fully Insured FREEPOST Service

If you can’t make it into our showroom, we also offer our fully insured FREEPOST service throughout the UK. You can post your timepiece to us from anywhere in the UK using our Royal Mail Special Delivery FREEPOST service.

Your pocket watch is insured for up to £20,000 throughout its postal journey, from the moment the package leaves your hand to when it is posted back to you. Before we carry out any repair work, we will always discuss the estimated costs with you first. If you have a watch requiring attention, but you live outside of the UK, we can still help. You will have to organise shipping, but we can still offer the same exceptional watch repair service.

Our Guarantee

All watch repairs carry a 12-month guarantee, where possible, and we can return items to you via insured post if you prefer. Please visit our Watch Repair Website to find out more.

If you have any questions please call 01323 406394