Testimonials

Testimonials

  

 

 

Feefo Reviews - Average 97% (606 reviews)

Date Score Customer Comment Our Response
14-Jul-2018 Service:

The staff are extremely helpful and friendly. I would definitely recommend W.E. Clark & Sons.
07-Jul-2018 Service:

Product:

Service rating : It is always a pleasure to make use of your services.
I am made feel welcome and I know that I will be dealt with in a friendly and professional manner.
Also, the quality of goods on sale is very high backed up with good product knowledge.
Product : Simple product at a...
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Service rating : Thank you for taking the time to leave your kind words - it is appreciated. We look forward to seeing you again soon.
Product : Brilliant!
07-Jul-2018 Service:

Product:

Service rating : Very good and comfortable customer service.
Product : Love the item(s) purchased.
Thank you for your lovely feedback!
07-Jul-2018 Service:

Product:

Service rating : Lovely lady called Shirley assisted us with an engagement very helpful
Product : My ring had to be sized up which took a week was informed when to pick
Service rating : Thank you for your five star feedback. Shirley said it was a pleasure to assist you. We look forward to seeing you again soon.
Product : Enjoy!
07-Jul-2018 Service:

Product:

Service rating : Listened to my husbands request of the type of watch he wanted. Brought a Selection. He is very pleased with his final choice.... smart, easy to read the time, and looks classy. At the end of the purchase, Mr Clark junior shook him by the hand. My husband thought this was very... Read More.
06-Jul-2018 Service:

Product:

they didn't follow my instructions entirely but apart from that it was a good service.
thank you
06-Jul-2018 Service:

Very good Thank you for your feedback!
01-Jul-2018 Service:

Had my late fathers watch serviced and repaired and had a new glass fitted it took longer than was quoted but on receiving it back I would of gladly of waited twice as long the watch was made in the early 1950s angelus moonphase and looked really great and clean a little pricey but w price can you put... Read More. Thank you so much for taking the time to leave your feedback. We are pleased to see that you are happy with the end result! All the best.
01-Jul-2018 Service:

Repair to a WW2 Omega pilot's watch completed ahead of quoted timeframe. All aspects of sending and receiving goods excellent, packaging, insured postage etc. Watch is now keeping excellent time without any adjustment sincere receipt. Thank you so much for your feedback! All the best.
01-Jul-2018 Service:

first class expert service, resolved in a few days an issue with my watch that local jewellers were baffled by. Secure registered post both ways, and could not be better.
01-Jul-2018 Service:

Very good service, nice people to do bussiness with.
01-Jul-2018 Service:

Great service very quick and professional
01-Jul-2018 Service:

Good repair but now looses time
Yes would recommend and see below
01-Jul-2018 Service:

Due to the complexity of the watch repair and service my watch was away a long time. I phoned Clark’s for up-dates on several occasions and the people I talked to were very helpful. I would have appreciated an up-date from Clark’s when the initial 12 weeks that the repair was meant to take had elapsed.
04-Jun-2018 Service:

hi thanks for doing my pocket watch first class work will recomend
02-Jun-2018 Service:

Product:

Polite, efficient and very helpful.
02-Jun-2018 Service:

I waited six weeks for a glass replacement. When the watch came back the day date indicator wasn’t working properly. I was informed that a service costing £295 would fix the issue. I asked if the watch may have been damaged while at the workshop as it working perfectly when I sent it down. I was... Read More. We are very sorry to see that you have marked our service with one star. We do always aim to complete repairs within the quoted timescale so I am sorry that on this occasion we went over. With part jobs, such as a glass replacement, we are unable to guarantee the rest of the workings within the... Read More.
02-Jun-2018 Service:

Excellent service with regular updates regarding the status of my watch. Customer service was first rate and most importantly my watch came back repaired and running well for a very reasonable price. Would highly recommend.
02-Jun-2018 Service:

Excellent - fast, friendly, professional, honest and helpful service. Repair was top notch as well.
02-Jun-2018 Service:

Excellent service. An old watch that several companies said was beyond repair but they have done an excellent job and its good to have it back in service again.
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