Testimonials

Testimonials

  

 

 

Feefo Reviews - Average 98% (805 reviews)

Date Score Customer Comment Our Response
05-Dec-2019 Service:

Really lovely helpful friendly staff....a pleasure to go in and soak in the experience!
05-Dec-2019 Service:

Product:

Service rating : The young lady who served me-I think her name was Rachel-was really lovely, helpful and payed a lot of attention to me and I was grateful for her suggestions too. I always use your shop for all my jewellery needs.
Product : Very reasonable for the quality of the products
05-Dec-2019 Service:

Product:

Service rating : Very helpful friendly staff. Good range of stock.
Product : Very pretty gift for a friend
04-Dec-2019 Service:

Amazing work!
03-Dec-2019 Service:

Excellent & knowledgeable service. I especially liked the level of personal service, cost and speed of doing the work.
23-Nov-2019 Service:

Always friendly service with a smile
22-Nov-2019 Service:

Product:

Service rating : Yes I would certainly recommend. Professional and friendly service.
Product : Excellent presentation, clear and concise.
21-Nov-2019 Service:

Expensive, took a ridiculous length of time, & after all that the watch was returned in a condition where it's timekeeping is worse than it was before the service. Dear Mr Shearer, what a disappointing, and rather harsh review to receive. The length of time was admittedly slightly longer, but this is the nature of dealing with vintage timepieces as I mentioned to you. I personally explained at length the reasoning for this delay. Unfortunately, it seems we have really... Read More.
09-Nov-2019 Service:

Product:

Service rating : Very personable experience as usual. Excellent choice of Georg Jensen jewellery which I love - great impulse buy!
Product : Love all Georg Jensen jewellery - could actually buy all of it!
04-Nov-2019 Service:

Evening W.E. Excellent service and attention to my old Omega watch!
26-Oct-2019 Service:

There is no question that you are a top drawer company that takes service seriously. I can not speak highly enough of my experience. Thank you Mr Roberts that is kind. I thank you for your custom. Best wishes, David Clark, Managing Director.
24-Oct-2019 Service:

Very efficient very courteous and knowledgeable. Thank you for your kind review.
14-Oct-2019 Service:

Repair satisfactory
12-Oct-2019 Service:

Product:

Service rating : Knowledgeable assistant. Polite and helpful. Pearls, when collected were restrung and cleaned. Thank you.
Product : Staff always helpful and polite and professional.
11-Oct-2019 Service:

Product:

Service rating : The staff are very professional and very knowledgeable.
Product : Quick and efficient. I was kept informed of progress
08-Oct-2019 Service:

Product:

Service rating : Visited this shop several times and have always found all staff to be extremely friendly and helpful.
Product : Really love the bracelet I bought and felt it was good value for money.
07-Oct-2019 Service:

Efficient service and quality repair. Excellent communications. I requested return of my watch by post and it was well packed and arrived at the time slot agreed with the repairer over the phone.
07-Oct-2019 Service:

Product:

Service rating : The staff were very helpful and friendly. I was given advice and helped in making a choice of a new watch.
Product : Perfect watch for use while my Rotary watch is repaired. Although I like my Swatch so much I will probably wear it most of the time!
06-Oct-2019 Service:

New main sprig and a full service
06-Oct-2019 Service:

Product:

Service rating : Customer service is great. Pleasant friendly staff that are extremely helpful.
Product : Wonderful quality at a realistic price
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