Testimonials

Testimonials

  

 

 

Feefo Reviews - Average 97% (582 reviews)

Date Score Customer Comment Our Response
20-May-2018 Service:

W E Clark has managed to achieve the impossible. Where others kept telling me my watch was beyond repair, they have managed to repair, service and return a treasured family heirloom to perfect working order. I cannot recommend this company too highly.
19-May-2018 Service:

Product:

Service rating : Very good. Staff friendly, helpful and efficient.
Product : Good length, nice design. What I was looking for.
19-May-2018 Service:

They repaired a very old watch for me which now keeps perfect time. Unfortunately there seems to be something under the new glass in the corner over the 1 but I can live with it. The customer service is excellent and I suppose if I had told them about it something would have been done but I don't... Read More.
19-May-2018 Service:

Excellent service
First rate communication
Excellent progress updates
I feel W E Clark & Son went above and beyond with the service they provided
19-May-2018 Service:

I had my antique watch dial and hands restored back to original condition.
This involved a repaint of these items, which I was worried about as I’d heard this was a very difficult thing to achieve successfully.

I went ahead with the restoration with small amount of hesitation, however I...
Read More.
14-May-2018 Service:

Product:

Service rating : Excellent customer experience
Product : Excellent quality, fast service and great prices.
14-May-2018 Service:

Product:

Great service!
13-May-2018 Service:

Product:

Service rating : Friendly & efficient
Product : Just the item what we were after
11-May-2018 Service:

Excellent communications and updates via phone and email, precise, detailed (and reasonable) quotes and so easy to send my watch to them with the reply paid satchel. Plus my old watch is now working perfectly.
08-May-2018 Service:

Product:

Service rating : Very friendly and efficient staff.
Product : The right chain was selected without hesitation for the piece of jewellery in question
08-May-2018 Service:

Product:

Always a pleasure to come in, great service from all the staff
07-May-2018 Service:

Prompt. Kept me informed. Minimum effort required by me. I will use again.
01-May-2018 Service:

Product:

Service rating : Good
Product : Good, fine, well done, its working, thank you.
30-Apr-2018 Service:

Product:

Service rating : Excellent service, very friendly staff
Product : Beautiful 18 ct whit gold diamond earrings. Staff very helpful & friendly
23-Apr-2018 Service:

Just simple first class service. Nothing is too much trouble. Thank you so much for your lovely feedback.
22-Apr-2018 Service:

My watch was returned looking beautiful. Communication was good as I was told initially there was at least a 12 week waiting time. This did seem a lot but it was well worth waiting for. Service was very friendly and I would recommend this firm. Thank you so much for leaving your positive feedback. We are pleased to know that you are happy with the service we provided. All the very best.
21-Apr-2018 Service:

Product:

Excellent Thank you for your five stars!
21-Apr-2018 Service:

Product:

The best service you could wish for. Well that's lovely to know. Thank you.
21-Apr-2018 Service:

Yes,friendly staff and an efficient service. Thank you for your lovely feedback.
21-Apr-2018 Service:

Product:

Service rating : The staff are always polite and welcoming.
Product : What I wanted from the repair..
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