Testimonials

Testimonials

  

 

 

Feefo Reviews - Average 97% (630 reviews)

Date Score Customer Comment Our Response
12-Sep-2018 Service:

Product:

Service rating : Their customer service focus is excellent. I have shopped there for many years. I am warmly welcomed by all staff, in particular Rachel Neild goes far beyond the call of duty to meet our needs. She is simply delightful.

The windows are beautifully displayed, quality of gems etc...
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28-Aug-2018 Service:

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Service rating : Staff were friendly and welcoming. I didn't feel under pressure to buy and they were very knowledgeable about their products. A lovely modern shop.
Product : Beautiful, modern quality, items.
26-Aug-2018 Service:

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Service rating : Brilliant service from Jean.
Product : Beautiful pearls and bracelets.
23-Aug-2018 Service:

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Service rating : Fine, quality jewellery with friendly, helpful and knowledgeable staff. A pleasure to shop with them.
Product : Fine piece at very reasonable cost.
19-Aug-2018 Service:

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Service rating : Prompt, relaxed & efficient in customership, the coffee we were given was an added bonus, nothing ws to much trouble. Long may you reign.
Product : Perfectly happy with out two purchases.
17-Aug-2018 Service:

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Service rating : The staff at W.E. Clark are extremely friendly and very helpful, nothing is too much trouble to help you in any way, would highly recommend them, wonderful service.a pl
Product : I will be the owner of a beautiful piece of jewellery
16-Aug-2018 Service:

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Service rating : Very friendly and helpful.
Product : Very pleased with the quality of the silver and design.
14-Aug-2018 Service:

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Service rating : Good friendly and efficient service. Disappointed that the shop in Eastbourne is closing down.
Product : Good looking and attractive watch to wear. So far it has kept excellent time
13-Aug-2018 Service:

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Service rating : Great service
Product : Love it and very happy with my products
13-Aug-2018 Service:

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Service rating : Great service from professional & friendly sales staff. The staff were patient & helpful with our purchases of several items. Would be back to buy again but the shop is closing so I will have to go to Uckfield or Lewes but will travel to a branch of W.E. Clark & Son to find what I want... Read More.
11-Aug-2018 Service:

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Service rating : Excellent service - thank you
Product : Replacement for old, good chioice of stock
11-Aug-2018 Service:

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Service was five star. Polite and knowledgeable.
10-Aug-2018 Service:

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Service rating : Helpful & knowledgable the service was, as always, friendly .
Product : I once owned a Zenith automatic watch, which felt great when used. This watch looks every bit as good, the face is clean and clear, even with my poor eyes I can read the date display, but the great detail is it...
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10-Aug-2018 Service:

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Very nice staff but my 2 rings were in to be made bigger as my fingers are now bigger Waited a month , on collection rings returned and not been touched at all Appoligies made and waited another 2 weeks now all done to a high standard and very pleased to be able to wear them Thank you for your kind words about our staff. The rings came in on the 21st July and were returned, complete, on the 28th July and collected on the 6th August. We are a little confused as to your comments, however, we are glad the end result has been a high standard and that you are pleased to... Read More.
29-Jul-2018 Service:

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Service rating : excellent service very helpful
Product : it was a present and they loved it
28-Jul-2018 Service:

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Service rating : Very helpful and friendly. Definitely recommend as have bought several items in the past too.
Product : Great ring, great service, great price
We are so glad that you are happy with our service. We hope to welcome you back to our store in the future.
28-Jul-2018 Service:

Very pleasant and helpful staff especially the lady I saw when I bought the necklace. I would definitely recommend. I prefer W E Clark to the other jewellery shops in town.
27-Jul-2018 Service:

Friendly efficient service and good range of type of jewellery I was looking for
26-Jul-2018 Service:

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Service rating : Very nice young lady saw me looking in shop window and came out to see if she could help. I was just browsing to see if there was something fairly inexpensive for a daughter-in-law's birthday. Result - purchase of a sterling silver necklace.
Good saleswoman - don't let her go! Read More.
Thank you for your positive comments, really appreciated
23-Jul-2018 Service:

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Service was excellent, with a lot of help for 2 small items. Thank you for your positive review
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