Lewes: 01273 487816 Eastbourne: 01323 411039 Customer Service: 0800 4640219
Testimonials

Testimonials

  

 

 

Feefo Reviews - Average 98% (370 reviews)

Date Score Customer Comment Our Response
23-Jun-2017 Service:

Product:

Service rating : Polite, prompt and helpful. Could have done with a little more choice with regard to rose gold earrings but otherwise very good. I've purchased items from this branch before and have always been satisfied.
Product : Good repair but a pricey service.
Thank you very much for your feedback. We are due an order soon of more gold earrings. Did you manage to find a pair? If not, please do pop in and see us again and we can show you the available earrings which we can order in.
23-Jun-2017 Service:

Product:

Service rating : Customer service is outstanding.
Product : Degree of professionalism and knowledge
14-Jun-2017 Service:

Product:

Fast, Efficient and a pleasure to work with. We had a deadline for repairs as we were travelling back home, and they made sure they could do it for us! The repairs were carried out as promised and it was reasonably priced!
10-Jun-2017 Service:

They were very promp and reliable. I asked for a box for my poscket watch and the one they sources was perfect - would definately recommend
08-Jun-2017 Service:

Product:

Service rating : I returned my mothers ring to be repaired from where I believe it was bought in 1948.
The service provided was excellent.
Product : You would not know that a repair had been made.
The ring had been on my Mothers finger for 69 years.
Am thrilled that I returned it to...
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It is lovely to know that is has been returned to us after many of years! Thank you for your 5* feedback.
08-Jun-2017 Service:

Product:

Service rating : Efficient service and professional staff. Thank you Clarke's
Product : Efficient quality service
08-Jun-2017 Service:

Product:

Service rating : Excellent customer service
Product : Happy with the results and will use them again
03-Jun-2017 Service:

Work carried out efficiently and well
27-May-2017 Service:

Product:

Service rating : The service we received was very good.
Product : The work undertaken to repair a damaged diamond ring has been completed well, on time and was cost effective.
Lovely to know the service was very good! Thank you.
25-May-2017 Service:

An easy and very efficient postal service and the quality of the repair and service is excellent Fantastic! Thank you for using our services.
16-May-2017 Service:

Well, it took six months for the firm to repair my watch and it sometimes crossed why mind that it had "disappeared", but it finally arrived immaculately restored and presented. Thank you for your five star feedback! Apologies that the repair took a little longer than first thought, some vintage timepieces just can't be rushed. Glad to hear that it has been immaculately restored!
14-May-2017 Service:

good service from beginning to end .thank you Thank you for the five stars!
12-May-2017 Service:

Product:

Prompt, friendly and efficient service Thank you!
08-May-2017 Service:

Straight forward process. Good communication. Hassle free.
04-May-2017 Service:

Product:

Service rating : First class repair service to an Omega watch. Watch was gifted from my late husband to his brother but, unfortunately, was broken. After looking for an Omega watch repairer found W.E. Clark who were within travelling distance. Watch was taken to W.E. Clark and they kept me informed... Read More.
01-May-2017 Service:

One is always dubious about sending off a deceased loved ones heirloom to be restored - but do so with complete confidence at W.E Clark & Son Ltd. Completely professional, insured, contactable and they do a wonderful job too!
I gave a review because I checked all the other comments and gladly...
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Thank you ever so much for your extremely kind feedback! Your custom is appreciated. Thank you.
30-Apr-2017 Service:

Good communications and service. Would recommend
29-Apr-2017 Service:

I would definitely use their watch repair service again. Very professional.
29-Apr-2017 Service:

In everything they did I would rate them as excellent, EXCEPT that the repair took several weeks longer than the original estimate. The collection and delivery service was superb - and my watch feels like new!
26-Apr-2017 Service:

Product:

Service rating : Staff were polite & friendly.
Product : Apart from the ring looking clean & polished, I couldn't what had been repaired. A tad expensive.
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