Lewes: 01273 487816 Eastbourne: 01323 411039 Customer Service: 0800 4640219





Feefo Reviews - Average 98% (360 reviews)

Date Score Customer Comment Our Response
16-May-2017 Service:

Well, it took six months for the firm to repair my watch and it sometimes crossed why mind that it had "disappeared", but it finally arrived immaculately restored and presented.
14-May-2017 Service:

good service from beginning to end .thank you
12-May-2017 Service:


Prompt, friendly and efficient service
08-May-2017 Service:

Straight forward process. Good communication. Hassle free.
04-May-2017 Service:


Service rating : First class repair service to an Omega watch. Watch was gifted from my late husband to his brother but, unfortunately, was broken. After looking for an Omega watch repairer found W.E. Clark who were within travelling distance. Watch was taken to W.E. Clark and they kept me informed... Read More.
01-May-2017 Service:

One is always dubious about sending off a deceased loved ones heirloom to be restored - but do so with complete confidence at W.E Clark & Son Ltd. Completely professional, insured, contactable and they do a wonderful job too!
I gave a review because I checked all the other comments and gladly...
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30-Apr-2017 Service:

Good communications and service. Would recommend
29-Apr-2017 Service:

I would definitely use their watch repair service again. Very professional.
29-Apr-2017 Service:

In everything they did I would rate them as excellent, EXCEPT that the repair took several weeks longer than the original estimate. The collection and delivery service was superb - and my watch feels like new!
26-Apr-2017 Service:


Service rating : Staff were polite & friendly.
Product : Apart from the ring looking clean & polished, I couldn't what had been repaired. A tad expensive.
19-Apr-2017 Service:


Service rating : helpful information and excellent repair to gold chain
Product : Excellent repair job and work done very quickly
13-Apr-2017 Service:

This is a company which is very underrated. Their attention to detail is so impressive and I have every confidence that no other company in this field could match their professionalism. Thank you and your staff for being so helpful Your very kind words mean so much. Thank you for using our postal repair service and for the feedback! All the best.
13-Apr-2017 Service:

Very good customer service - prompt response to my enquiries. Fixed my watch, which is of great sentimental value to me, when all other watch repair companies said that it was not possible.

Thank you

We are so pleased that we could help you with this. Thank you for your feedback!
13-Apr-2017 Service:

Excellent service. Repaired a watch that my late parents bought for me. Had been told it was unrepairable It is always a pleasure to repair watches that are sentimental to someone. Thank you for your custom and 5* feedback.
13-Apr-2017 Service:

Would recommend W.E. Clark &Son Ltd's service did a very professional job did take a couple of weeks they sent a special delivery envelope for us to send the watch then they rang with a price. Very pleased Great to hear! Thank you very much for your custom.
05-Apr-2017 Service:


Service rating : Attention to every detail throughout. The very highest level of courtesy especially from Jean who saw my transaction through from start to finish. Nothing was too much trouble. The most pleasant person with which to deal in every way. Many thanks to her and the rest of the staff... Read More. Jean was so pleased to read this! Thank you for using our service.
02-Apr-2017 Service:

Was looking for watch repairers. Found this website which explained their repair service very clearly. Was quickly supplied with recorded & insured envelope to send watch for a quote. Quote was received in 2 days.
I decided it was not economic to have my watch repaired, so company returned it to me...
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Thank you very much for your 5* feedback!
01-Apr-2017 Service:

Brilliant service,sent my watch off using their envelopes which were sent to me after my online enquiry.Got a phone call a few days later to confirm my instructions with a price.Recieved my watch the next day recorded delivery...fantastic!
25-Mar-2017 Service:


Excellent service and fair repair charges Lovely to hear! Thank you.
21-Mar-2017 Service:


Service rating : Polite, well qualified staff who were very helpful.
Product : Repair matches the watch perfectly, great workmanship.
Thank you for leaving positive feedback!
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